How to generate Admin-Tech in Cisco SD-WAN Environment

How to generate Admin-Tech in Cisco SD-WAN Environment

What is Admin-Tech ?

In an SD-WAN setup, admin-tech is used to collect information for the Technical Assistance Center (TAC) to help diagnose a problem. It is useful for capturing the admin-tech in a malfunctioning state. It covers the use of the vManage GUI and CLI, the Edge device CLI, and uploading the admin-tech straight into the Cisco TAC case using the token system.

How to generate Admin-Tech ?

Step 1: Login to vManage with your credentials 

Cisco SDWAN Login


Step 2:  Navigate to directly to tools --> Operational Commands 

Cisco SDWAN Operational Commands



Step 3: Go to the device for which you want to generate the admin-tech... Click on the 3 dots shown in the image below 

Cisco sdwan admin-tech



Step 4: Once you clicked on the 3 dots , click there on "Generate admin-tech File" and click on Generate. It will take like 10 mins and then you can download that file and upload to the tech case. 

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Cisco SDWAN